The AESO is a public body subject to the Freedom of Information and Protection of Privacy Act (the "FOIP Act"). The FOIP Act is a legislative framework designed to balance access to information and privacy rights in Alberta. Records within the custody or under the control of the AESO are subject to the terms of this legislation.
If you have questions regarding the submission of an access to information request or have questions regarding the handling of your personal information, you may contact the AESO’s FOIP Coordinator at:
AESO FOIP Office
2500, 330 - 5th Ave SW
Calgary, AB T2P 0L4
Fax number: 403-264-6225
You should be aware that while some web-forms are secure, the use of email is not a secure means of transmission. If you would prefer not to use email to communicate with us, please use one of the other options provided.
Please note access to information requests must be submitted in writing and accompanied by any applicable fee.
Applicants may choose to draft their own request or use the access to information request form.
Applicants now have the option of submitting access to information requests using the online Public Access Link (PAL). For instructions on how to use the new online platform, please refer to the following documents:
Directory of Personal Information Banks (PIB)
The AESO is required to compile and publish a Directory of PIBs. PIBs outline the types of personal information held by a public body and will detail:
- The location of the information bank;
- The kind of personal information contained in each bank;
- The categories of individuals each bank pertains to;
- Why the information was collected and how it is used or disclosed; and
- The legal authority for the collection of the information.
A personal information bank does not provide direct access to an individual’s records.