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    Corporate Governance

    The Independent System Operator, established on June 1, 2003, under Alberta’s Electric Utilities Act (EUA), is a statutory corporation operating under the business name the Alberta Electric System Operator (AESO). Our mandate is derived from the EUA and related regulations. We are governed by the AESO Board (Board) which is comprised of Members appointed by the Alberta Government. Each appointed Member must be independent of any person having a material interest in the Alberta electric industry and enhance the AESO's performance in exercising its powers and carrying out its responsibilities. 

    The Board oversees the business and affairs of the AESO in accordance with the EUA, AESO Bylaws, Board Charter and related governance documents. The Board is actively involved with the AESO Executive in the strategic planning process and approves the organization’s Strategic Plan, annual Business Plan and Budget, and annual corporate objectives and key results (OKRs). The Board also oversees risk management, AESO Executive succession planning and compensation, and assesses the organization’s performance on an annual basis. The Board retains the advisory services of independent third-party experts to assist with the execution of its responsibilities, as appropriate. 

    The Board adheres to best-practice governance principles when fulfilling its mandate to act in the public interest of all Albertans. In doing so, Members are required to act in good faith and with sound judgment and integrity, and avoid conflicts of interest. 

    The AESO’s corporate structure, along with best practices in the Board’s governance, provides a strong foundation for ethical behaviour, accountability, and transparency. AESO’s ethical conduct requirements are set out in the AESO Code of Conduct, by which all Members, employees and agents agree to abide. In addition, the Board annually reviews all complaints alleging any wrongdoing by the AESO, its employees and Members.  

    The Alberta Public Agencies Governance Actof the Province of Alberta also sets out procedures to formalize the roles and mandate of the AESO in its relationship with the Government of Alberta 

    Board Committees 

    The Board has the following standing Committees, which operate in accordance with their respective Board-approved Charters. 

    • Audit<br>Committee (AC)

      The Audit Committee (AC) provides consultation, advice and recommendations to the Board on financial reporting and budget matters, systems of internal controls, external and internal audit processes, and monitoring compliance with laws and regulations. In addition, the AC oversees the information technology strategy, including cybersecurity. 

    • Gov. & Nominations<br>Committee (GNC)

      The Governance and Nominations Committee (GNC) provides consultation, advice and recommendations to the Board regarding its governance and Member recruitment matters. The GNC provides regular reviews, assessments and updates of Board governance documents and processes; Member orientation; ongoing education and performance assessments of the Board, its Committees and Members; and monitors best practices and trends in governance matters. 

    • Human Resources<br>Committee (HRC)

      The Human Resources Committee (HRC) provides consultation, advice and recommendations to the Board with respect to talent management, compensation and organizational culture. This accountability encompasses AESO executive compensation, officer appointments, succession planning, and people and culture strategy and programs.

    • Power System<br>Committee (PSC)<br>

      The Power System Committee (PSC) provides consultation, advice and recommendations to the Board regarding market design, long-term transmission system planning, project delivery, system operations, market operations, AESO tariffs and the AESO’s processes for administering competitive procurements. 

    Board Overview

    • Key Responsibilities

      Strategy

      The Board oversees the strategic planning process, which includes holding a set of strategic planning meetings annually. Additionally, in each Board meeting, the CEO provides an update on and discusses strategic priorities and accomplishments with the Board. 

      Corporate Goals and Performance

      The Board approves annual corporate objectives and key results (OKRs) that are aligned with the Strategic Plan and then monitors the progress on these metrics throughout the year. After year-end, the Board assesses and determines the level of organizational performance on the corporate OKRs.  

      Risk Management

      The Board oversees risk management practices for the AESO. With the support of its Committees, the Board provides input to AESO management on identification and prioritization of risks as well as reviewing and monitoring risks and mitigation processes, plans and actions. At least annually, the Board reviews the identified principal risks and allocates to each of the Committees the oversight of various risks that fall within their mandates. 

      Financial Management

      The AC oversees internal control processes. Both AESO’s Audit Services and external auditors report to the AC to ensure the requisite focus on financial reporting and accounting, including internal controls. The Board approves the annual audited Financial Statements including Management’s Discussion and Analysis of Financial Condition and Results of Operations. 

      Succession Planning

      The HRC reviews the AESO succession planning and talent management programs, including their outcomes and effectiveness. The HRC engages in succession planning for the CEO, and reviews succession plans for AESO executives and other key positions. 

      Executive Compensation

      The Board approves the CEO’s compensation based on individual performance, corporate performance and market comparison, while ensuring compliance with applicable public agency compensation legislation. For other AESO executive members, the Board approves executive compensationboth base pay and variable paybased on the individual’s achievement of incentive goals, corporate performance, CEO recommendations, and third-party market peer information, analysis and expert advice. See Executive Compensation Program below for more information.   

      Charters and Work Plans

      The Board and each of the Committees have a Charter setting out their respective mandates. Such Charters are reviewed on a regular basis and updated as required. The Board and each Committee also have annual Work Plans that guide their priorities and activities to be completed. Such Work Plans are updated throughout the year as required. 

    • Board Assessments

      The Board and its Committees have performance assessment processes in place. Formal assessments are conducted annually, and specific action items are identified and tracked year-over-year. Assessments include a review of the Board as a whole, the Board Chair, the Committees, and individual Members. Assessments can incorporate a variety of approaches including written questionnaires, one-on-one meetings between members and the Board Chair, round table discussions and check-ins with the Board Chair throughout the year. The Board may also engage a third party to gather data and prepare analysis, as necessary.  

    • Board Membership

      Member Appointments and Reappointments

      If there is a vacancy, the Board, through its Recruitment Committee, conducts a robust recruitment process to assess and identify a slate of qualified individuals. After the recruitment process is complete, the Members make a recommendation to the Alberta Government to appoint or a re-appoint a Member.  

      Member Orientation

      The Orientation Program for new Members is designed to meet specified objectives and is delivered through a self-directed portion and a more focused in-person portion. The latter portion includes one-on-one or small group meetings of the new Member(s) with AESO management, a tour of AESO facilities and may include matching a new Member with a current Member for knowledge sharing. 

    • Board Meetings

      The Board and its four Committees meet regularly during the year (Regular Meetings) and may hold additional Special Meetings as and when the Board Chair deems necessary and appropriate, or as requested by Members.  

      The AESO President and CEO, and the Corporate Secretary attend all Board and Committee meetings and other members of AESO management may attend as appropriate. Third-party advisors may be invited to attend an entire or portion of a meeting. The Board Chair is an ex-officio member of each Committee and may attend some or all such meetings.  

      Agendas and meeting materials for Board and Committee meetings are prepared by AESO management in consultation with the respective Chairs of the Board and Committees.  At each Regular Meeting, AESO management makes presentations to the Board or Committee on agenda items, which may include the status of key projects/initiatives, AESO operations, financial performance, human resources, corporate governance and industry outlook matters. In addition, issues of current and critical importance are included for consideration and discussion by the Board. Members also conduct in-camera sessions without AESO management at each of the Board and Committee meetings. 

      Meeting Attendance and Remuneration 

      An independent, expert, third-party review of Member remuneration is conducted periodically as needed, using benchmark comparisons to similar roles in Canadian organizations with an emphasis on Alberta. There has been no increase in Member remuneration since April 1, 2014. 

      A summary of remuneration that Members are eligible to receive is as follows: 

      Position

      Remuneration

      Board Chair          

      $90,000/year retainer (the Board Chair does not receive additional meeting fees for Board or Committee meetings nor any compensation for additional AESO business) 

      Vice-Chair
      (currently vacant)

      $1,000/per Board meeting when serving as Chair (in addition to regular Member remuneration) 

      Committee Chair

      $7,500/year retainer (in addition to regular Member remuneration) 

      All Members (except the Board Chair) 

      $27,500/year retainer; $1,000/per Board and Committee “regular meeting” attended; $500/per “special meeting” attended; plus per diem for additional AESO business, subject to Chair’s authorization 

      For a summary of Member attendance at Board and Committee meetings for the past year,click here. Beginning in 2023, Members’ total compensation  is available through the Government of Alberta’s “Public agency compensation disclosure web page, which is updated annually in June and can be found here. Members’ compensation for 2021 and prior years was published in the AESO’s annual Corporate Governance and Financial Results reports.

       

    Governance Practices

    The AESO looks to private, public and not-for-profit sectors of industry to institute best business and governance practices. the following are some relevant practices the AESO uses to provide sound corporate governance within the organization.

    • AESO Code<br>of Conduct

      The AESO adheres to relevant legislative provisions and looks to private, public and not-for-profit sectors of our industry to institute best business and governance practices. The following are some relevant practices and tools we use to provide sound corporate governance within the organization. 

      The AESO Code of Conduct (AESO Code), approved by the Ethics Commissioner and the Board, underscores our unwavering commitment to integrity, compliance with laws, and the highest ethical standards. All AESO employees, Board Members and agents must follow the AESO Code and complete annual training and attestation of compliance. The results of the annual AESO Code of Conduct compliance process are reported to the Board. 

      The AESO has established the Ethics Hotline to report conduct that is believed to be in violation of the AESO’s Code or is otherwise considered unethical or illegal. The AESO Ethics Hotline allows concerned parties to make a complaint anonymously. All complaints are reported to the Board, excluding personal information, at least annually. 

       

    • Strategic Planning &<br>Budget Development

      The Strategic Plan, Business Plan and Budget, and annual corporate objectives and key results (OKRs) are critical to the AESO’s operations. 

      The Strategic Plan provides organizational direction for the development of corporate, departmental and individual plans and OKRs for the current and future years, and links our purpose, strategic objectives, and business initiatives to day-to-day operations. The Strategic Plan is reviewed and approved by the Board and forms the foundation for the annual Business Plan and Budget (business initiatives, budget and forecasted costs). 

      As a part of the Business Plan and Budget development cycle, we consult with stakeholders via the Budget Development Process (BDP). The BDP is an open and transparent process that allows stakeholders the opportunity to provide input that is used to establish the AESO’s Business Plan and Budget for the upcoming year. The BDP allows for stakeholders to influence the AESO’s corporate areas of focus. 

    • Objectives &<br>Key Results

      The AESO’s compensation structure includes pay-for-performance to incent the attainment of corporate objectives and key results (OKRs). The OKRs are based on business priorities set out in the Strategic Plan and the Business Plan and Budget. The Board provides oversight and approves annual OKRs, in addition to the individual goals of the CEO. 

      The Board monitors the progression towards attaining OKRs by way of a CEO progress report at every Board meeting. If an OKR is at risk of not being met, strategies are developed or altered to help ensure the desired results are achieved. After year-end, the CEO provides a final report on the organization’s performance for the Board’s review and assessment.  

    • Risk<br>Management

      AESO management is responsible for the development, implementation, and maintenance of the organization’s enterprise risk management framework. 

      AESO management identifies and prioritizes the organization’s risks with input from the Board and incorporates them into risk mitigation strategies. Risk mitigation may include the development (or revision) and implementation of corporate policies and procedures, such as financial or security policies.  AESO management regularly reports to the Board on existing and emerging risks and their mitigation.  

    • Internal<br>Controls

      AESO management has designed and implemented internal controls. These controls, managed at varying levels within the organization, provide AESO management and the Board with reasonable assurance of achieving: 

      • Strategic initiatives and corporate objectives & key results 
      • Effective and efficient operations 
      • Reliability of financial reporting 
      • Compliance with laws, regulations, policies and procedures 
      • Protection against fraud 
      • Safeguarding of assets 
    • Audit<br>Services

      The Audit Services group was established in 2010 as a component of the AESO’s governance framework and reports to the AC. Audit Services is responsible for evaluating our governance, risk management and control processes to determine if they are adequate and functioning as intended.

      Audit Services conducts various audits, reviews and assessments of the AESO’s financial, operations, compliance and reporting functions throughout the year. When required, Audit Services engages third-parties to assist or supplement internal resources.

    • Executive<br>Appoinments

      The Board is responsible for appointing the CEO (pursuant to the EUA and the Bylaws) and other officers of the AESO. Officers’ duties and powers are set out in the Bylaws or by the CEO. 

      The CEO leads an executive team that operates the day-to-day business and affairs of the AESO. The AESO executive team as of February 28, 2024 was as follows: 

      Executive

      Position

      Michael Law President and Chief Executive Officer
      Bill Baker Vice President, Information Technology
      Rob Davidson Vice President, Grid Reliability - Projects and Planning
      Kevin Dawson Vice President, Strategic Integration
      Nicole Kinch Vice President, Finance
      Nicole LeBlanc Vice President, Markets
      Brian McGurk Vice President, People & Culture and Customer Experience
      Marie-France Samaroden Vice President, Grid Reliability - Operations

    Executive Compensation Program

    • Program Objectives

      The AESO strives to attract, engage and retain high-performance executives and rewards and compensates them based on their contributions toward our business outcomes. To accomplish this, our executive compensation is designed to meet the following objectives:

      • Attract and retain executive talent by providing compensation that is competitive with the AESO’s peer groups.
      • Motivate performance to achieve our Strategic Plan, corporate objectives and key results (OKRs), Business Plan and Budget, and risk profile.
      • Maintain a high-performance culture by rewarding strong performance and adjusting variable compensation based on results.
      • Promote responsible and transparent compensation practices.
      • Ensure compliance with applicable public agency compensation legislation.
      • Provide flexibility to respond to evolving market and compensation practices.
    • Program Governance

      The Human Resources Committee (HRC) oversees the executive compensation program by reviewing compensation objectives, policies and programs and making relevant recommendations to the Board.

      The Board and HRC, in carrying out their respective mandates regarding executive compensation, solicit input from AESO management and utilize Mercer as AESO’s external expert consultants. AESO executive compensation is reviewed annually against industry compensation trends, actual performance, internal existing compensation, compliance with applicable public agency compensation legislation and external market relativities. Based on the review:

      • the HRC makes recommendations for pay-for-performance adjustments for the Board’s review and approval; and
      • the Board Chair and the HRC make recommendations regarding the CEO’s performance and pay for the Board’s review and approval.
    • Market Comparisons

      The AESO’s compensation structure:

      • is designed to align to the market median (50th percentile) of target total cash compensation of the peer group for performance that meets expectations; and
      • does not include long-term incentives that are common in the industry’s private sector.

      The HRC annually obtains information, analysis and advice on market comparators and compensation trends annually from independent external experts.

      The peer group used for executive compensation benchmarking is balanced between public and private sector organizations, and reflects the market where the AESO competes for executive talent. In addition, the peer group has significant Alberta representation, reflecting local pay practices and competitive talent pressures. AESO executive compensation must be competitive to ensure we can attract and retain the executive talent required to provide leadership to Alberta’s electricity industry and achieve the Strategic Plan, corporate objectives and key results, and Business Plan.

    • Components of Total Compensation and Pay Mix

      Executive compensation varies depending on an incumbent’s role, key skills and contributions, tenure and experience, and other attraction and retention factors. 

      The AESO’s total rewards package for Executives includes base pay, variable pay (except the CEO), a flexible benefits program, a defined contribution pension plan and a supplementary retirement plan (SRP). 

      Component Program Intent Plan Fundamentals Variability with Performance
      Base Pay Compensation for the execution of core duties Annual budget based on market data Fixed - Takes into consideration ability, performance, experience and market competitiveness.
      Variable Pay Compensation for successful corporate performance and individual achievements that Payouts are capped at 2x target, based upon eligible earnings Target awards are a percentage of base pay, and corporate and individual components that are weighted at 70% and 30%, respectively
      Long-term incentive plan n/a n/a n/a

       

    • Base Pay

      Base pay (below the CEO level) is determined for each based on comparative market data, individual performance, achievement of business objectives, and demonstration of competencies.  

    • Variable Pay

      Variable pay is an annual program available to all AESO employees below the CEO level and subject to the discretion of the AESO Board. The variable pay is a lump-sum cash award based on two components: corporate performance and individual performance.

      Variable pay rewards are based on the achievement of specific annual corporate objectives and key results (OKRs), individual OKRs, and functional competencies, which are set through rigorous processes. Corporate OKRs are approved by the Board at the beginning of each year and progress is monitored at each Board meeting. The OKRs are aligned with the Strategic Plan, and AESO Executives ensure that an appropriate mix of risk, opportunity, and single-year and multi-year initiatives are addressed across the organization. Individual OKRs are established, measured and monitored for each AESO Executive in alignment with the corporate OKRs.. Functional competencies are developed for each position, and the required skills, knowledge or qualifications required to perform each role. Annually, each individual’s capability is assessed against the competencies for their role.

      At year end, the CEO recommends the level of achievement of corporate OKRs. The assessment is considered by the Board and is awarded at its discretion. The CEO recommends each Executive’s achievement of individual OKRs to the HRC . The Board approves all executive compensation. Both corporate and individual components are used to determine resulting variable pay awards.

      Effective July 2022, the variable pay targets were reduced for all AESO employees. The variable pay target for all AESO Executives was reduced from 30 per cent to 26 per cent of individual’s base pay with the maximum variable pay capped at 52 per cent of the base pay. The CEO does not participate in the variable pay program. For AESO Executives, other than the CEO, the weighting of corporate versus individual performance for the variable pay award is 70/30 per cent.

    • Long-term Incentive Plan

      The AESO has no long-term incentive plans for employees or AESO Executives, including the CEO.

    • Flexible Benefits

      The flexible benefits program for all employees, including Executives, provides life insurance, dependent life insurance, accidental death and dismemberment, sick leave and short-term disability, group and individual long-term disability, critical illness, dental and health care benefits, as well as a health spending account and personal spending account for additional relevant expenses. Parking perquisite is also provided to executives.

    • Retirement Plans

      The AESO provides a defined contribution pension plan to all employees, including Executives and a supplementary retirement plan (SRP) for employees at the senior management level, including Executives. The pension plans are completely funded by the AESO. Employees below the senior management level receive 13 per cent of their base pay toward a defined contribution plan. Senior management employees and executives receive 18 per cent of their base pay toward a defined contribution plan up to the maximum of the Income Tax Act limit. Senior management employees and Executives who exceed the Income Tax Act limit prior to receiving the full 18 per cent of their base pay receive the SRP to ensure a combined total of 18 per cent of base pay is provided under the two plans.

    • Executive Compensation Disclosure

      The following table details the total compensation for the year that ended on December 31, 2023, for the CEO, the Vice President, Finance, and the next three highest-earning Executives.  

      Position Name Base Pay Other Cash Benefits (1) Other Non-Cash Benefits (2) Total
      President & CEO Michael Law  508,700  6,000 117,631  632,331 
      Vice President, Finance  Nicole Kinch  250,269  56,162  63,742  370,173 
      Vice President, Information Technology   William Baker   262,939  53,700  66,829  383,468 
      Vice President, Grid Reliability – Projects and Planning  Robert Davidson  253,164  58,982  63,802  375,948 
      Vice President, Markets  Nicole LeBlanc  251,321  50,928  59,429  361,678 


      (1) Other cash benefits includes variable pay, payments in lieu of vacation, vehicle allowances, parking allowances, and other cash allowances.

      (2) Other non-cash benefits includes contributions to all benefits as applicable, including employer's share of all employee benefits and contributions or payments made on behalf of employees’ pension, supplementary retirement plan, health care, parking and other taxable benefits.

      The AESO recovers its costs, including AESO employee compensation, through revenue received from market participants. There is no government funding provided for the operations of the AESO.