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    Engagement Framework

    Our approach

    As a stakeholder with a vested interest in ensuring Alberta continues to benefit from reliable and affordable power, your expertise and input is important to us. We recognize that the decisions we make and the actions we take in delivering on our mandate affect many different stakeholders. Effective stakeholder engagement is critical to our success and is integral to how we achieve our business goals.

    In January 2020 we rolled out our Stakeholder Engagement Framework (Framework). The Framework sets out the AESO's principles-based approach to our formal engagements with stakeholders. Our engagement principles include:

    • Principle 1: Inclusive and Accessible
    • Principle 2: Strategic and Coordinated
    • Principle 3: Transparent and Timely
    • Principle 4: Customized and Meaningful

    View our active engagements

    Indigenous peoples and communities

    We're committed to respectful and timely engagement with Indigenous peoples and communities. We recognize the diverse richness in the cultural expression, the history, the deep connection to the land and environment and the unique constitutional rights of Indigenous peoples. View our engaging with Alberta’s Indigenous People and Communities principles.

    2020 Lookback

    The AESO sincerely thanks stakeholders for their involvement, contribution and engaged dialogue across all our engagements in 2020. View our Stakeholder Engagement Lookback 2020 Infographic.

    Stakeholder feedback

    We thank all stakeholders who shared their perspectives with us through our Annual Stakeholder Engagement Survey – Lookback 2020. The results reaffirm that our Framework is robust and is guided by the right principles. However, your feedback indicated there are things we could do better. Among these: improve website functionality to make engagement content easier to find; and, secondly, improve the coordination and communication of our engagements to allow stakeholders more time to effectively participate. We appreciate this constructive feedback and will look for opportunities to make improvements in 2021.


    If you have questions, please contact and subscribe to our stakeholder newsletter for updates.